To reset your password for the Strata Collect application, please follow the guide below.

The video below demonstrates the steps for resetting your password.




Step 1: Access the Password Reset Option

On the login page, click "Forgotten Password" to begin the password recovery process. This will redirect you to the password reset page.


Step 2: Submit Your Email

Enter the email address associated with your account in the provided field, then click "Reset Password."

A password reset link will be sent to your email if the address is registered in the system.


Step 3: Return to the Login Page

Click "Continue to Sign In" to navigate back to the login page. You can now check your email for the password reset link.


Step 4: Open the Password Reset Link

Check your email inbox for a message containing a "Reset Your Password" link. Click the link to be redirected to the password reset page, where you can create a new password.

Tip: If you don’t see the email, check your spam or junk folder.


Step 5: Set Your New Password

On the password reset page, enter your new password in the provided field. Then, confirm the new password by entering it again in the confirmation field.


Make sure both entries match and follow any password guidelines provided (e.g., minimum length, special characters).


Step 6: Update Your Password

Click "Update Password" to save your new password. You can now use your updated credentials to sign in to your account.